Sales Terms
Please Review the Following
Prior to purchasing or returning an item. With questions or concerns regarding our purchase policy please call: 1-888-786-2683.
Invoice Terms
Net 30 to approved accounts. All others may choose from the following options: Visa, MasterCard, AMEX, and Discover, Check for the full amount, or Cash upon pick-up at our offices. A finance charge of 1 1/2% per month or the maximum allowable rate by law will be added to past due invoices. NO COD.
A minimum order amount of $25.00 in product applies to all orders.
Delivery Terms
FOB, Shipping Point. We will prepay all freight and add it to the invoice. (Shipments to Canada: In addition to the regular shipping charge, all shipments to Canada will incur a brokerage fee from the shipper, plus all applicable taxes such as HST, GST, and PST. These amounts will be collected upon arrival if shipped UPS/Fed Ex. If truck shipment, brokerage fees, and applicable taxes will be invoiced separately.)
If your item(s) are being delivered by common carrier (Truck), do not sign for it until you have counted and verified all pieces are present & inspected the item(s) for damage. Once you have signed for the item(s), you assume all responsibilities and charges. Any missing items and/or damages must be noted on the ticket the driver asks you to sign and then reported within 7 days of receiving the product.
That will be shipping via LTL/Trucking line to a Limited Access: Normal delivery includes:
- A Delivery Appointment from “the Carrier.”
- The merchandise will then be unloaded off the truck “to the ground” by Liftgate.
On Merchandise originating from the United States. Some products are available direct from Canada.
****Please note that the CUSTOMER is responsible for all customs, duties, and taxes of the home country on all international orders. When delivered, the delivery person may require an additional payment or you may be billed. These amounts due are the duties and/or customs brokerage fee…this is not a shipping charge. Please check your local rules and regulations prior to ordering for the amount of these charges.
International orders can be placed via phone, e-mail, or fax.
Please call our offices before returning merchandise to obtain a return authorization number. All others will be refused and returned at the customers’ expense. Return of unwanted/unused stock items will incur a 15% restocking charge and the cost of shipping. Any product returned must be shipped prepaid, or the return shipping will be deducted from the credit amount. All products being returned for any credit must be in LIKE-NEW and unused condition. All items returned must be in the original packaging. (You may not unroll your cover and then return it.)
Any account turned over to any collection agency will be charged all charges for services incurred by the said agency, including but not limited to a percentage of the invoice taken.
$30 per occurrence.
Prices are subject to change.